AL-ISRA Policy
Payments and Refunds Policy
How course fees, invoices, payment proof, scholarships, discounts, and refund requests are handled.
Last updated 2026-05-31
Course Fees
Course fees are shown on the relevant course or offering page where available. Fees may differ by region, currency, scholarship support, or special discount.
Payment Process
- Students register interest or enroll through the website.
- Admin reviews the enrollment and sends payment instructions or an invoice where needed.
- Students submit payment proof or transaction reference through the available channel.
- Admin verifies payment before marking it as accepted in the system.
Scholarships and Discounts
Scholarships and discounts are subject to availability, verification, and admin approval. Submitting a scholarship application does not guarantee support.
Refund Requests
Refund requests are reviewed case by case. The decision may depend on course start date, attendance, access already provided, payment method costs, and the stated cancellation terms for that course.
Payment Records
AL-ISRA keeps payment records for operational tracking, student support, and basic accounting. Students should keep their own receipt or transaction record as well.